Yukitei Niseko Reservation Policy

  • The Yukitei Niseko Restaurant welcomes reservations and walk-in guests.
  • Reservations can be made anytime in advance using email: yukitei@matthewsuites.com or telephone: +65 97600300 (from International) or 090 3117 1001 (from Domestic).
  • Due to our limited seating, reservations are strictly on a first come first served basis. As soon as we receive your reservation, we may confirm your seating on the spot or we may call you back with a confirmation.
  • We request valid credit card information to secure your booking - complete credit card number, expiration date and security code are needed.
  • Any cancellations must be made by 6pm on the day before the reservation or a ¥5,000 per person cancellation charge (for dinner reservations) will apply. For example, if a guest makes a reservation for Saturday and decides to cancel, the latest time for cancellation is 6pm on Friday (the day before the reservation) otherwise the above cancellation charges will apply. We seek for your understanding.
  • Please note that when parties are late for their reservation, they are given 10 minutes before we call the given phone number to ascertain arrival status.
  • Given the limited seating of the restaurant, 15 minutes late with no contact will void your reservation. Please understand that this is due to the size and seating capacity of the restaurant. If you are late, we urge you to contact us so we can make our best effort to accommodate you and your party. Again, due to our limited space and demand, a "No call to us" and or "No show" will result in the cancellation charges stated above.
  • Guests with food allergies need to inform us when you make your reservations so that we can serve you better.
  • We are a family friendly restaurant and we have created a special children menu for our little friends.
  • We do allow guests to bring their own wine provided we don't carry that particular brand. If you bring your own wine, each bottle is subject to a corkage charge of ¥1,000.
  • All our rights are fully reserved and we may change our policy at any time without notice – Matthew Suites 2015


  • 雪庭ニセコではディナーのみご予約を承っております。
  • ご予約はメールまたはお電話でお願いいたします。E-mail: yukitei@matthewsuites.com Tel : 090-3117-1001
  • ご予約の際には、お客様のクレジットカードの情報が必要となります。クレジットカード番号、有効期限、セキュリティーコードをご用意の上お問い合わせください。
  • ご予約日の前日18時以降のキャンセルは、お１人様当り￥5,000のお取り消し料を頂戴致します。【例：土曜日のディナーのご予約は、金曜日の18時以降はお取り消し料の対象となります。】
  • ご予約の時間を10分過ぎてもお見えにならない場合には、頂いたお電話番号にご連絡させて頂きます。生憎、席に限りがありますので、万が一、15分経ってもご連絡なく、お見えにならない場合にはキャンセルさせて頂きます。また、上記のお取消料が発生いたしますのでご注意ください。
  • 食事制限やアレルギーなどがあるお客様は、必ずご予約時にお知らせください。
  • お子様連れでの来店も歓迎いたします。お子様用のお食事もございますのでご安心ください。
  • 当店で取り扱いのない種類のお酒類をご自身でお持ち込みになりたい方は、1本当たり￥1,000のお持ち込み料をいただきますのでご了承ください。